Responsible Gambling

A player who is less than 18 years old cannot be a client of our company. It is forbidden, because before reaching this age, the responsibility for the individual is his parent. Our staff occasionally conducts checks and the player may be asked for proof of age. If it is found that the account was registered by a minor, the profile will be deleted.

If the player is a parent, it is very important not to allow children to use their account. That is why we advise you not to leave our website open if the player has logged into the account. In addition, there is such a thing as parental control. It prevents children from using our services, even if they want to. Here are some of the resources that help with restricting adults from gambling and betting:

• cybersitter.27labs.com. Gives you the ability to block a site from logging in;
• www.netnanny.com. The app works as a filter and keeps your child away from unwanted content;
• bigdeal.org.uk. The company offers people information and advice on responsible gambling.

If a person has become addicted to gambling, it is bound to affect them on their family and communication with friends. The main thing in such a situation is not to turn away from such a person. Offer your help and options for solving problems, if the addict is ready to consider them.

Various websites, about which we have told more on this page, also help gambling addicts. One such platform is Gam-Anon. Its workers help the loved ones of people addicted to gambling. Just go to www.gamanon.org.uk to get advice from professionals in treating gambling addiction.

In this section of our site, the player can familiarize himself with the bets already made and analyse them. It also shows all deposits and withdrawals made by the user. This is where everything about winnings, losses, deposits and withdrawals are located. The perfect tool to keep your attraction to gambling under control.

We will now offer the player a small test for gambling addiction. Answer the questions below honestly if you want to know if you are addicted to gambling or not:

• Has there been a time when someone resented your gambling addiction?
• Have you ever tried to hide the fact of how much you spent on gambling?
• Do you experience gambling cravings when you are depressed or overstimulated?
• Do you always gamble alone?
• Does gambling interfere with your work and you are constantly distracted by it?
• Do you dislike your life and gambling is a way to get your mind off it?
• Does money not spent on gambling seem like a waste to you?
• Is gambling more interesting to you than real relationships with family and friends?
• Do you often try to win back the money you lost?
• Do you get desperate when you run out of gambling money and want to gamble more as soon as possible?
• If you start gambling, do you play until you spend it all?
• Have you borrowed money to gamble or pay off gambling debts?
• Does gambling bring only depression and anxiety into your life?

If a player answered at least 3 questions yes, it’s worth checking just in case. To do this, the client can use the help sites on this page. They guarantee full confidentiality and help with addiction prevention.

In order to avoid falling into addiction, you just need to take occasional breaks from gambling. Here are 5 tips that we think will help the client to be more responsible:

• Only gamble if it is enjoyable;
• Think of losing as payment for your emotions;
• Do not try to make 1 more deposit to win back the lost money;
• Set a budget for each gaming session and never go beyond it;
• Never borrow money for the sake of gambling.

If a player has felt that they are addicted to gambling and need help, there is a way out. To do this, simply seek help on the platforms we have described below.

On our Marathonbet platform, we try to support responsible gaming as much as we can. That’s why every customer has a limit-setting function at their fingertips. With its help, the client can limit the amount of money to be deposited for a certain period. Limits can be set for a day, a week or a month.

If a client wants to use the deposit limits function, it is worth contacting technical support. Specify the deposit limit for a certain period and our employee will set it for you.

If a player wants to delete his account, it can be done through technical support. Write to us about your desire to do this and we will help you. In most cases, the profile can be restored.

If a player has noticed that gambling is having a negative impact on their life or they simply don’t have time for it, they can use the self-exclusion feature.

Self-exclusion is the restriction of the ability to engage in gambling for a certain period of time. We suggest doing this for a period of 6 months to 5 years. In case of urgent need, you can self-exclude permanently.

Self-exclusion on our website has flexible settings. You can self-exclude completely or restrict access to certain of our products. Below is a list of activities that you can restrict access to if you wish:

• Sports;
• Casino;
• Live Casino;
• Live Gaming;
• Virtual Sports;
• Toto.

If a player does decide to completely self-exclude, there are some things to consider. We have described them below:

• During the self-exclusion period, you cannot place bets, play casino games or make deposits on the Marathonbet website;
• If a player has agreed to self-exclusion, the decision cannot be changed. In order to gamble again, you will have to wait for the period of time that the player has set for himself;
• If during the self-exclusion period, we notice accounts opened in the player’s name, they will be blocked. We will not be liable for any losses incurred by the customer during the self-exclusion period;
• The player can withdraw money at any time if there is money left in the account balance after agreeing to self-exclusion;
• We may ask the customer to give details of their residence and identity again. This is necessary for us to ensure that the customer does not use gambling workarounds and we can take action in a timely manner. If a player provides incorrect data or cheats us, we will not be liable for any losses incurred by the customer as a result.

In order to use the self-exclusion feature, the customer needs to contact the support team. We will try to fulfil the customer’s request as soon as possible, however, the waiting time may vary depending on the chosen method of communication. Marathonbet will not be liable for any losses incurred by the customer during this period, as the account is only considered closed after confirmation from our technical support.

If a player finds that the account is still open after confirmation of self-exclusion, please notify technical support immediately. We will review the situation as soon as possible and take suitable measures to resolve the situation.